One of the most frequent questions clients ask us is how to set up their email client to support multiple email accounts. There are usually two scenarios:

1. Mail is collected from a different POP3 mailbox for each email account (address)
2. All mail is forwarded to a single POP3 mailbox from which they collect it, but they want to send mail out from several different "from" addresses.

The first case is simple to configure - just create a new account in your mail client and enter the server details for it per the instructions of the mail service provider.

The second case is slightly more involved. We recommend that you set up a new account in your mail client as follows:

1. Create a mail account (Tools/Accounts/Add/Mail) - in some mail clients you can clone an existing account e.g. your primary mail account which saves a bit of time
2. Add your name
3. Set the email address to the desired 'from' address
4. Set the incoming POP3 server to the same as your primary mail account
5. Set the outgoing SMTP server to the same as your primary email account
6. Add an account name - you need not enter a password etc. as you won't actually collect email using this account
7. Save your settings
8. Now highlight the newly created account, right click and choose properties
9. Un-check the box "Include this account when receiving mail or synchronizing"
10. Save your changes

Now that you have created a new email account:

• Your mail client will continue to collect mail in the usual way, using your existing primary email account.
• When you create a new message you will be able to select the "from" address to the one you specified in your new email account.

If you still can't get this to work please contact support